Dear Mr. Gaddhyan,
We regret the inconvenience caused to you. We are happy that you have selected Naaptol for your valuable shopping. As you have mentioned in your complaint that you have received a defective product. We are escalating this issue to the respective vendor.
Also, we would request you to kindly send the product back, so our respective department will repair it or replace it with a new one.
We would request you to write us on [email protected], [email protected]. Also, you can call us on 9223490900 for further assistance.
Regards,
Customer Care.
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