COMPLAIN LETTER TO NAAPTOL
HIREN LAKHANI
Order no.:543080
Order Date:02/07
Product Name: Boss e phone 3300
Dear Sir,
I have big complain to Naaptol and the company (NAAPTOL), my problem is that I purchased a cell phone (Boss e phone 3300) on 06/07 and I received a different model (Boss e phone 3300) which has no facilities as I want.
Boss e phone 3300 is proper for me and because of that I ordered it but by the big mistake of your company I received other model which is not my order.
Boss e phone 3300 has good facilities like 1.3 Megapixels camera (Camera result is very very bad), Contact groups, and other much, besides that Boss e phone 3300 which I received has no facilities like all this.
One more thing when I received my order, already it touch screen was not worked, I posted back to Naaptol and I was received it after 9 days. It was very big mistake from Naaptol. After I received my order back after 9 to 10 days once again I received other Model which I never ordered.
I have knew all about it after reading booklet in the mobile box and searching on internet and when I called to Naaptol chargeable customer care, its executive replied very rudely and no good reply.
So after all that all mistake done by Naaptol and it became me foolish, Naaptol is cheater company. I want my original order which I ordered Boss e phone 3300. Boss e phone 3300 is very cheap (Rs.2500) and I paid Rs.4200 for Boss e phone 3300 and its charger and the keys to write messages are not working. Please suggest me for my problem, I am waiting for your reply.
Please give me suggestion...
HIREN LAKHANI
Mo.09429204722
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