Dear Mr. Bastawalla,
We regret the inconvenience caused to you. We are happy that you have selected Naaptol for your valuable shopping. As you have mentioned in your complaint that you have received a faulty battery, we have escalated this to the concerened department and you will receive a new battery shortly.
Your complaint number is 200955.
We would request you to write us on [email protected], [email protected]. Also, you can call us on 9223490900 for further assistance.
Regards,
Amey Thakoor
Customer Care.
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