Hi All,
I am unable to comprehend why I cant get a bill (Whether it amounted to 1 Re / 1000 Rs)
I am denied my basic right to claim my bill.
Am I reasonable?
Thanks,
Sayee
"NodalOfficer. [email protected]" Add to Contacts
To: [email protected]
&&&&&&&&&&&&&&&&&&&&&&&&&&--
Dear Sir,
This is with reference to your mail below, we regret to inform ou that it will not be possible for us to provide you the duplicate copy of your bill as there is no usage done by you.
For any query please do revert us back.
Assuring you best of our services always.
Thanking You,
for Tata Teleservices (Maharashtra) Ltd.,
Ashish J
Nodal Desk– TATA Indicom
&--Original Message&--
From: NodalOfficer. [email protected]
Sent: 03-23 13:07:06.0
To: [email protected]
Cc: null
Subject: Complaint regarding Billing~~M3877070
[Note: Please don't change the subject for internal tracking purpose and immediate action.
%%%%%%%%%__
Dear Sir,
This is with reference to your mail received.
We would like to inform you that we have forwarded your complaint to the concerned department and will get back to you shortly.
For any query please do revert us back.
Assuring you best of our services always,
Thanking You,
for Tata Teleservices (Maharashtra) Ltd.,
Ashish J
Nodal Desk– TATA Indicom
&--Original Message&--
From: [email protected]
Sent: 03-23 10:41:36.0
To: [email protected]
Cc: [email protected]
Subject: Complaint regarding Billing~~M3877070
[Note: Please don't change the subject for internal tracking purpose and immediate action.
%%%%%%%%%__
Hello Nodal Officer,
TATA INDICOM Number: XXXXX
Account Number: XXXXX
I have been trying to get my duplicate copy of my TATA Indicom since March 18th.
But I have been informed that as there is no usage and as bill amounts to Rs 0,
a bill will not be generated and I will not receive the bill for the month of
March. I tried to reach you directly at 9225525252 and I received the same
message (665646630)
If it is true, I would like to get the following questions calrified.
1. A "BILL" is a legal document for a consumer irrespective of the billing
amount. How can you say we cannot give / generate you a bill, since you need not
pay any money after the discounts.
2. What if tomorrow (April) TATA Indicom comes back to me and say your
outstanding amount is Rs 1 Lakh for the month of FEB? As a consumer I do not
have any leagal document from you (the service provider) that I need not pay
anything for the month of FEB. These things has happened with all other service
industries, just because of a simple data base corruption or just because of
human error oir typo.
3. If you still holds to your answer I would like to get this clarified legaly.
Awaiting for your response.
Thanks
Sayee Prasad.
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