I, P.k. Sarkar have UP East Pre-Paid (Mobile Number 9415791706) Connection. my caller tune was atomically added to my number from yesterday (17th jan. 2011) when i recharged my acc. with INR 200.00, automatically money was cutted off my acc. and i was not even informed about it, i came to know this when my friend told me about my caller-tune's song.
I'm trying to contact the customer care but number is being disconnected whenever i call 123 followed by customer care, i don't want caller tune and i want to reset this and i want the money to be refunded.
please take appropriate action regarding this disgusting service given by the company called "BSNL".
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