I have bought an carrier split 1.5ton, duracool plus-4 star with free installation ; I have paid the full amount 29, 490 (INSTANT CASH) on 5th april ;they have given a deliver date :8th april & date of Installation :9/04/10 ; due to there poor service they didn't inform anything, I have asked on 8th april ;they didnt answer my question properly, for that they said if u want very urgent go for LG or SAMSUNG;then i said i need only carrier ; if want carrier u have to wait for 1 week then i be patience and accepted. On 10/04 they have delivered the ac with out any intimation; my luck i was in my home; then i have received a call from carrier installation dept, they said they will come on Sunday; they didnt come ; and i register a complaint to customer care on 12th april (monday); i received a call from the same installation dept., they said they will come around 3pm, they also didnt come ; what should i do nw? so dont go for carrier PLZ go for HITACHI
I have plan to go for consumer court because am having a evidence PLZ PLZ PLZ dont buy CARRIER they dont know how to respect the customer
If u dont want to do the service for the residence plz inform to the customer we will try other brand like HITACHI & O'GENERAL they know how to respect
(one more thing: I made a phone call and I said to the carrier Installation dept, if u will not install today (MONDAY-12th april) I will return the split ac, even they didn't ask for apologies they said it will be install today, but i didnt get installation on monday also)
We didn't get your (CARRIER) brand AC not for free of cost; We have paid full money, you should remember that
Regards
Gladwin
0 comments