Hi,
I had purchased a AC from Carrier in August. Although they have never been prompt on their after sales service but this time the situation is worst and infact its a malpractice from the company side. Firstly i put a request to the company for service of my AC on 26th March and i was informed that the technician would visit within 24 hours. Later i enquired from the company after 24 hours about the reason for no response then i was given a blunt answer that the time mentioned was 24 working hours rather than just 24 hours. Today infact the 24 working hours are about to expire but after several follow ups i have just one answer from the company that a fresh work order has been booked on todays date and if someine dosen't turn up then i need to give a fresh call again. Its a really painfull experience as i had to delay all my scheduls just to wait for a response from the company side when they are already charging double the amount (Rs 500 instead of Rs 250 as compared with other companies).
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