I had purchased VU Tv from Chroma, Central Square Mall Vadodara on 14/06 vide bill no 126-54483. On 21-08 I personally visited croma and lodged complaint for the sound quality of VU TV. The Customer care of the Mall assured us to send technical person in 3 days. The person from the company visted my place after 8 days (29-8) and again assured us to send estimates of the speakers in 2 days. Even after 7 days I have not recieved any estimates or any follow up action. In short for such a small matter the Mall/Company is not able to give prompt services.
Dr Vinod Soni
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