I had ordered a blackberry torch (9800) from deals and you (www.dealsandyou.com) on 3rd September. They had told me that i will recieve the product latest withinn 21 working days which expired on 30th September and I still have not recieved the product. I have been contacting them everyday regarding my complain but they never give me a direct answer. They only say that the product will be delivered withinn 2 days but again I never recieve the product. Now they tell me that the product was dispatched by them but got hold on by the customs department due to absence of sales tax papers. I have not recieved the product yet and now I also doubt that they will be giving me the original product as the sales tax paper was missing. I am totally fed up and upset regarding this. I also have a chain of mails from them stating the complaints and promising me delivery dates on several occasions and failing to deliver the product. I would like to take some legal action against them as they have mentally harrassed me and have been keeping my money for the past 2 months without giving me the product and they still are not assuring me that i will be reciving my product sometime soon.
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