COPY OF COMPLAINT WITH DELL INDIA (dated 28-09).
Case ID: 14864789
Dell Mobile XCD 28.
The Service Tag is "GS3ZVN1"
Invoice No.- BMC/6983 dated 21-12 from B.M. Computers, Sanjay Place, Agra.
Dear Sir,
I am experiencing great problem with its "touch" right from my purchase but now after facing intense trouble I am complaining about it to you.
I had purchased a mobile (Model-XCD 28) Invoice No.- BMC/6983 dated 21-12 from B.M. Computers, Sanjay Place, Agra.
The Service Tag for my Dell Mobile XCD 28 is "GS3ZVN1".
Very often when we touch a single letter it types many letters and its surrounding letters and sometimes it does not type any letter.
It is not smooth and may be some kind of manufacturing defect.
Also its battery back-up is very poor. It gets discharged very soon.
So kindly solve our problem immediately by doing the needful.
Waiting for your quick reply.
Thanking You,
Sankalp Garg
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