Dated. 08/12
To
The Senior Manager (Customer Care)
Nokia Care India Limited.
Sir/Madam,
Subject: - Repair / Replacement of Nokia N70 Music Edition,
IMEI No. 358080015287170
I bought a Nokia N70 Music Edition Phone on 16 December from Manoj General
Store, Railway Road, Mandi Gobindgarh, District Fatehgarh Sahib, Punjab. With
IMEI No. 358080015287170 .
But now the current position is that my Phone’s Camera Flash Light is not working
Properly (Its Blinking is very much dim). I am without a phone for almost a month.
I Complained & Hand over the Mobile phone on 8th November (With in the
Warranty Period) to Nokia Care Battan Lal Road Mandi Gobindgarh, District. Fatehgarh
Sahib. Punjab. Ph. 01765501145, E.mail. [email protected].
With Job Sheet No. 073343506/081108/7.
I make a call on 13th November to them & they Say my Handset is ok, But
When I checked it, its Condition remains the same, its flash light is not working properly
& I returned the Handset to the Nokia care at the spot. I call them again on 29th
November & they Say My Handset is ok, but when I checked it, its condition
Remains again the same, its flash Light is not working properly & I returned again the
Handset to the Nokia care at the spot. After that I called in All India Nokia Care Helpline
No. 30303838. They again give me a Complaint No. 2-3k2NN5.
Due to this I am going through mental stress and lot of inconvenience as I have other
Liabilities too and important work to do. Due to not availability of my Phone I am
Unable to Contact anyone and vice versa. I tried to contact Nokia many times through
Different medium i.e. Phone, through internet, I also visited to Service Centre four times
In 30 days to check the status of my Job Sheet.
Now I am fully disappointed with the services and need to get my Phone Replaced, or my
Amount with the suitable interest rate and compensation, else I will file a complaint with
the Consumer Court under the Consumer Protection Act of 1986.
I seek compensation for the mental agony caused due to his deficiency in services
And inconvenience faced due to no availability of my Phone for almost one month.
Amish Kumar S/o Sampat Rai
Near Bhagwati Parsad Kapoor Main Bazaar
Sirhind City Distt. Fatehgarh Sahib Punjab. 140406
E-mail: [email protected]
Alt. Ph. 91-9815652307
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