The MTNL,
Dolphin,
Delhi
Subject: SIM CARD registration failed on Mobile No. 9868526213
Sir/Madam,
I am a regular post-paid connection user of MTNL (DOLPHIN), DELHI since 3 to 4 years. My Mobile No. is 9868526213 in the name of Bishan Datt Vats, R/o 615, Village Mundka, Delhi – 110 041.
The SIM is showing “SIM Card registration failed” from 27/01 and when I go to Janak Puri Sanchar Haat for the same problem, the officer said “The SIM card is corrupted” and advice to change the SIM card. Then I wrote a letter for replacing the SIM card and collect a new SIM vide SIM No. 89916 87095 50500 9690 on 28/01 and replied that the SIM will be activated within 24 hrs but this did not happen.
Then I complained to Dolphin Customer Care No. 9868112345 and the executive wrote my request vide complaint no. 13400077 dt. 29/01 and replied that the SIM is activated within 24 hrs but nothing happened.
After waiting of two days, again I complained to Dolphin Customer Care No. 9868112345 and the executive wrote my complaint vide complaint no. 13400025 dt. 31/01 and replied that the SIM is activated within 24 hrs but till now they are not giving any appropriate answer and again they are asking me to wait for next 2 hrs to get the SIM activated but the SIM card is not activated.
Please forward this email/letter to whosoever concerned on I have to receive a real responsible answer…
Thank you for all your support in pushing this query as soon as possible.
Kind Regards,
Bishan Datt Vats
R/o 615, Village Mundka,
New Delhi – 110 041
Ph. No. 9868526213
Alternate Mobile No. 9350333939
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