Idea Cellular/mobile recharge
The recharge was unsuccessful

Dear Sir,

I have tried to recharge my mobile with Rs 53.00 IDEA full talktime on 31/01. But recharge was unsuccessful and Rs 55.00 (including Rs 2.00 Service charges) deducted from my Axis bank a/c. On calling upon IDEA customer care they informed me that they have not received the amount for recharge. So i request to kindly respond to this complaint and refund my amount. The transaction details mentioned below,

Thank you for carrying out e-Payment funds transfer.

Payment Id : 23881591

Payee Name: CCAVENUE.COM / CHARGE

Payment Date : 31/01 1:36 PM

Debit Account Number : 008010102125853

Txn Amount : 55

Txn Status: Success

Txn Remarks: PRN1:, PRN2:, PRN3:, for mobile recharge

Thanks & Regards,

Khaleel Shaikh

Mobile: 09948063797

Mail ID: [email protected]