MIcroMax Mobile Review - Worst Product support - Nobody entertains complaints
Just read my emails to MicroMax for which I have not received any reply, before buying the micromax mobile. MicroMax support is just worst. I think my review will help you in taking buying decision.
From: Sandeep
Sent: 21 December 15:23
To: 'info'; '[email protected]'; '[email protected]'
Subject: Case ID 291110-47
I am tired of calling your customer care, going again and again to Harkrishan Services Roshnara Road, Delhi, I have wasted lot of time in visiting your service center, I think if I continue like this, then the cost of mobile will be less, and my time and conveyance cost would be high. Mr. Nishu never picks up the phone, whenever you are blessed, you get an answer that I will look into it, but no result.
Initially, I lodged my mobile on 13-10 with case id RR:131010-17 which was returned to me unrepaired after one and half month, saying its working fine now, then again I lodged the mobile with you in the same condition with Case ID 291110-47 dt. 29-11, after which I again got my mobile unrepaired and then again I sent to back from your service center, now nobody picking up the phone and I donot know whether it will be repaired or its gone. Its just waste of time and money with your service center.
Let me know, if there is anybody responsible in your company.
Sandeep
From: info [mailto: [email protected]]
Sent: 25 November 14:33
To:
Subject: RE: Contact form submitted on Website
Dear Valued Customer,
Thank you for your mail.
With reference to your Query we would like to inform you that you can
contact us on the Customer Care Support for assistance:
CUSTOMER CARE NUMBER: 18605008286// 0124-4811000
You can contact the Service coordinator for details as they would help you
in this matter:
Vivekanand Tiwari &9990762929
[email protected]
Nishu --9999772626//8800439700
[email protected]
For any further assistance feel free to log onto www.micromaxinfo.com
Thanks &Regards
MMX Support
&--Original Message&--
From: Sandeep
Sent: Wednesday, November 24 6:12 PM
To: Micromax
Subject: Contact form submitted on Website
Following is the information submitted on micromax website
Country: India
Name: sandeep
Company :
Address :
City: Delhi
Pin :
Telephone :
Fax :
Email: sandeep
Comments: I got problems with my handset which I submitted to Harkrishan
Services Roshnara Road, Delhi on 13-10 with case id RR:131010-17, but
till today I have not got my handset back, every time I get an answer to
check on monday and on monday I get an answer to check on saturday, I dont
know how much time you would take, or would you give my handset back or not.
Waiting for contact from your side.
Contact via Phone: phone_check
Contact via Mail: email_check
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