Inconsumercomplaints.com » Advertising » Review / complaint: India Today Book Club - Money not refunded after 2 months after cancellation of order because of not delivery | News #33837

India Today Book Club
Money not refunded after 2 months after cancellation of order because of not delivery

Sir,

My complaint against India Today Book Club for cheating me

My name: Ashutosh Pachauri

MEMBER ID: ITBC10311614

BOOKING ORDER ID: TELESALES/0GA100007522 booked on 09/03 for a package for Rs. 27996/-

After calling many times they did not deliver my order and at last i requested them to cancel my order and refund my money they have not refunded my money till now and sending mail like below-Please help me in getting my money back as 27996 is not a small amount.

Some of the mails from India Today Book Club

************************

Dear MR. ASHUTOSH PACHAURI

Thank you for your order. We wish to inform you that your order has been put under

process with order no TELESALES/0GA100007522. The order value is Rs. 27996 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at 011-40502424 (10 a.m.

to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].

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[email protected]

Dear Mr. Ashutosh Pachauri process with order no TELESALES/0GA100007489. The...

Mar 10

[email protected]...

Mar 10

[email protected]

to me

show details Mar 10

Dear Mr. Ashutosh Pachauri

Thank you for your order. We wish to inform you that your order has been put under

process with order no TELESALES/0GA100007489. The order value is Rs. 7498 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.

- Show quoted text -

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at 011-40502424 (10 a.m.

to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].

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Ashutosh Pachauri

HI can you please send me more details about the order/product, eg brand, as...

Mar 10

Ashutosh PachauriLoading...

Mar 10

Ashutosh Pachauri

HI can you please send me more details about the order/product, eg brand, as...

Mar 10

Ashutosh Pachauri

to response

show details Mar 10

HI can you please send me more details about the order/product, eg brand, asscessaries and other details

- Show quoted text -

On Wed, Mar 10 at 3:37 PM, wrote:

Dear Mr. Ashutosh Pachauri

Thank you for your order. We wish to inform you that your order has been put under

process with order no TELESALES/0GA100007489. The order value is Rs. 7498 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at 011-40502424 (10 a.m.

to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].

--

Thanks & Regards

Ashutosh Pachauri

Hyderabad

Mobile-91-9885775932

Reply

Forward

Reply

|

Ashutosh Pachauri

HI can you please send me more details about the order/product, eg brand, ac...

Mar 10

Ashutosh PachauriLoading...

Mar 10

Ashutosh Pachauri

HI can you please send me more details about the order/product, eg brand, ac...

Mar 10

Ashutosh Pachauri

to response

show details Mar 10

HI can you please send me more details about the order/product, eg brand, accessories and other details

- Show quoted text -

On Wed, Mar 10 at 3:36 PM, wrote:

Dear MR. ASHUTOSH PACHAURI

Thank you for your order. We wish to inform you that your order has been put under

process with order no TELESALES/0GA100007522. The order value is Rs. 27996 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at 011-40502424 (10 a.m.

to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].

- Show quoted text -

--

Thanks & Regards

Ashutosh Pachauri

Hyderabad

Mobile-91-9885775932

Reply

Forward

Reply

|

Response

Dear Member, We thank you for your mail to us. With reference to your mail we...

Mar 11

ResponseLoading...

Mar 11

Response

Dear Member, We thank you for your mail to us. With reference to your mail we...

Mar 11

Response

to me

show details Mar 11

Dear Member,

We thank you for your mail to us.

With reference to your mail we would like to inform you that your order is under process from our end we request you that kindly wait for some days you will receive the same soon.

Please note your Membership number ITBC10311614 for your future references.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424, 9:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,

Prachi

India Today Book Club

From: Ashutosh Pachauri [mailto: [email protected]]

Sent: Wednesday, March 10 4:11 PM

To: response (ITBC)

Subject: Re: Order Confirmation from India Today Book Club

- Show quoted text -

HI can you please send me more details about the order/product, eg brand, accessories and other details

On Wed, Mar 10 at 3:36 PM, wrote:

Dear MR. ASHUTOSH PACHAURI

Thank you for your order. We wish to inform you that your order has been put under

process with order no TELESALES/0GA100007522. The order value is Rs. 27996 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at 011-40502424 (10 a.m.

to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].

--

Thanks & Regards

Ashutosh Pachauri

Hyderabad

Mobile-91-9885775932

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].

Reply

Forward

Reply

|

Ashutosh Pachauri

HI, Could you please let me know how much time it will take to reach me my or...

Mar 12

Ashutosh PachauriLoading...

Mar 12

Ashutosh Pachauri

to response

show details Mar 12

HI,

Could you please let me know how much time it will take to reach me my order.

Please make it fast

Regards

Ashutosh

- Show quoted text -

On Wed, Mar 10 at 3:37 PM, wrote:

Dear Mr. Ashutosh Pachauri

Thank you for your order. We wish to inform you that your order has been put under

process with order no TELESALES/0GA100007489. The order value is Rs. 7498 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at 011-40502424 (10 a.m.

to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].

- Show quoted text -

--

Thanks & Regards

Ashutosh Pachauri

Hyderabad

Mobile-91-9885775932

Reply

Forward

Reply

|

Ashutosh Pachauri

HI, Could you please let me know how much time it will take to reach me my or...

Mar 12

Ashutosh PachauriLoading...

Mar 12

Ashutosh Pachauri

to response

show details Mar 12

HI,

Could you please let me know how much time it will take to reach me my order.

Please make it fast

Regards

Ashutosh

- Show quoted text -

On Wed, Mar 10 at 3:36 PM, wrote:

Dear MR. ASHUTOSH PACHAURI

Thank you for your order. We wish to inform you that your order has been put under

process with order no TELESALES/0GA100007522. The order value is Rs. 27996 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at 011-40502424 (10 a.m.

to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].

- Show quoted text -

--

Thanks & Regards

Ashutosh Pachauri

Hyderabad

Mobile-91-9885775932

Reply

Forward

Reply

|

Response

With reference to your mail we would like to inform you that your order is fu...

Mar 13

ResponseLoading...

Mar 13

Response

to me

show details Mar 13

Dear Member,

We thank you for your mail to us.

With reference to your mail we would like to inform you that your order is fully processed from our end. We request you that kindly wait for some days. We will dispatch it soon.

Please note your Membership number ITBC10311235 for your future references.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424, 9:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,

Prachi

India Today Book Club

From: Ashutosh Pachauri [mailto: [email protected]]

Sent: Friday, March 12 1:26 PM

To: response (ITBC)

Subject: Re: Order Confirmation from India Today Book Club

HI,

- Show quoted text -

Could you please let me know how much time it will take to reach me my order.

Please make it fast

Regards

Ashutosh

- Show quoted text -

On Wed, Mar 10 at 3:37 PM, wrote:

Dear Mr. Ashutosh Pachauri

Thank you for your order. We wish to inform you that your order has been put under

process with order no TELESALES/0GA100007489. The order value is Rs. 7498 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at 011-40502424 (10 a.m.

to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].

--

Thanks & Regards

Ashutosh Pachauri

Hyderabad

Mobile-91-9885775932

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].

Reply

Forward

Ashutosh Pachauri

Hi I have't received my order, its getting too late. Regards Ashutosh

Mar 20

Reply

|

Response

With reference to your mail we would like to inform you that your order is un...

Mar 21

ResponseLoading...

Mar 21

Response

to me

show details Mar 21

Dear Member,

We thank you for your mail to us.

With reference to your mail we would like to inform you that your order is under process from our end we request you that kindly wait for 1 week

you will receive the same soon.

Please note your Membership number ITBC10311614 for your future references.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424, 9:30 AM TO 6:30 PM, and all 7 days)

Thanks & Warm Regards,

Richa

Executive Relations

India Today Book Club

From: Ashutosh Pachauri [mailto: [email protected]]

Sent: Sunday, March 21 8:53 AM

To: response (ITBC)

Subject: Re: Order Confirmation from India Today Book Club

Hi

- Show quoted text -

I have't received my order, its getting too late.

Regards

Ashutosh

On Wed, Mar 10 at 3:36 PM, wrote:

Dear MR. ASHUTOSH PACHAURI

Thank you for your order. We wish to inform you that your order has been put under

process with order no TELESALES/0GA100007522. The order value is Rs. 27996 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at 011-40502424 (10 a.m.

to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].

--

Thanks & Regards

Ashutosh Pachauri

Hyderabad

Mobile-91-9885775932

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].

Reply

Forward

Ashutosh Pachauri

HI It is too bad that after one month also i have't got my order. Please canc...

Apr 8

Response

Dear Member, We apologize for the inconvenience caused to you. With reference...

Apr 9 (13 days ago)

Ashutosh Pachauri

How much time it will take to get my money back?

Apr 12 (9 days ago)

Reply

|

Response

Dear Member, We apologies for inconvenience cause to you. With reference to y...

Apr 12 (9 days ago)

ResponseLoading...

Apr 12 (9 days ago)

Response

to me

show details Apr 12 (9 days ago)

Dear Member,

We apologies for inconvenience cause to you.

With reference to your mail, we would like to inform you that your complaint has been forwarded to our concerned department. We will get back to you with positive response once we receive a revert from the same.

Assure you of our best possible services always.

We shall be happy to render any further assistance or clarification that you may require.

For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424, 9:30 AM TO 6:30 PM, all 7 days) or write to us at:

INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068

Thanks & Regards,

Jagriti

India Today Book Club

From: Ashutosh Pachauri [mailto: [email protected]]

Sent: Tuesday, April 13 6:54 AM

- Show quoted text -

To: response (ITBC)

Subject: Re: Order Confirmation from India Today Book Club

- Show quoted text -

How much time it will take to get my money back?

On Fri, Apr 9 at 12:45 AM, Response wrote:

Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we would like to inform you that we have forwarded your complain to our concerned department to arrange your refund. We request you to kindly wait for few days. We will do the needful soon.

We appreciate your patience and hope that you shall bear with us in the interim.

We value our customer and trust that you enjoy our products.

Request you to have faith in the company and we won’t let you down.

Your valuable association with India Today Book Club is prestigious for us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us.

Or Call us on our Helpline Number (011-40502424) 9:30 AM TO 6:30 PM, all 7 days)

Thanks & Regards

Prachi

India Today Book Club

From: Ashutosh Pachauri [mailto: [email protected]]

Sent: Thursday, April 08 8:48 PM

To: response (ITBC)

Subject: Re: Order Confirmation from India Today Book Club

HI

It is too bad that after one month also i have't got my order.

Please cancel my order and refund the money to my account

Regards

Ashutosh

On Wed, Mar 10 at 5:06 AM, wrote:

Dear MR. ASHUTOSH PACHAURI

Thank you for your order. We wish to inform you that your order has been put under

process with order no TELESALES/0GA100007522. The order value is Rs. 27996 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at 011-40502424 (10 a.m.

to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].

--

Thanks & Regards

Ashutosh Pachauri

Hyderabad

Mobile-91-9885775932

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].

--

Thanks & Regards

Ashutosh Pachauri

Hyderabad

Mobile-91-9885775932

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].

Reply

Forward

Ashutosh Pachauri

HI, i do not get my money back till now, what is this? How much time you will...

Apr 19 (2 days ago)

Reply

|

Response

With reference to your mail we would like to inform you that we have forwarde...

Apr 20 (2 days ago)

ResponseLoading...

Apr 20 (2 days ago)

Response

to me

show details Apr 20 (2 days ago)

Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we would like to inform you that we have forwarded your complain to our concerned department on urgent basis. We request you to kindly wait for few days. We will do the needful soon.

We appreciate your patience and hope that you shall bear with us in the interim.

We value our customer and trust that you enjoy our products.

Request you to have faith in the company and we won’t let you down.

Your valuable association with India Today Book Club is prestigious for us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us.

Or Call us on our Helpline Number (011-40502424) 9:30 AM TO 6:30 PM, all 7 days)

Thanks & Regards

Prachi

India Today Book Clu


Company: India Today Book Club

Country: India

Category: Advertising

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