THIS IS CHANDAN KUMAR FROM BHAGALPUR, BIHAR. I AM USER OF SMART SERVICE FOR THE LAST THREE YEAR AND MORE, BEARING MOBILE NO. 919798629339.IT IS ISSUED MY YOUNGER BROTHER HIS NAME PANKAJ KUMAR RECENTLY I WAS IN A ROAMING FROM 22 NOVEMBER TO 2 DECEMBER.WHILE IN ROAMING ON 23 NOV.MY SIM WAS BLOCKED BY THE OPERATOR. I WAS ON MY BUSSINESS TRIP AND WAS UNABLE TO BE IN TOUCH WITH MY CLIENT FOR WHICH I BEARED A LOSS OF RS. 2 LAKHS AND MORE I LOOSE MY CONTRACT WITH FEW OF MY POTENTIAL CLIENTS.
AFTER COMING BACK IN THE CITY, I INQUIRED FROM THE RELIANCE COMMUNICATION THAT FOR WHAT MY SIM WAS BLOCKED AND MAPPED BY ANOTHER SIM AND ISSUED TO SOME OTHER PERSON FROM PURNIA. THERE WAS NO EXCLAMATION FROM THERE SIDE THAT WHY THEY DID SO .
NOW I AM FORCED TO TAKE NECESSARY ACTION AGAINST YOUR COMPANY FOR THE LOSS I INCURRED IN BUSINESS, MENTAL HARRASSEMENT AND LOOSING POTENTIAL CUSTOMER OF MY BUSINESS.
IT IS THE RESPONSIBILITY OF THE COMPANY TO CROSS VERIFY THAT WHO IS THE CUSTOMER AND WHETHER HE OWNS THE SIM BY HIS/HER NAME.
LET ME KNOW THAT WHAT ACTION AGAINST THIS COMPLAIN THE COMPANY IS GOING TO INITIATE AND WHO IS GOING TO PAY BACK THE LOSS WHICH I INCURRED FINANCIALLY, MENTALLY AND PHYSICALLY.
CHANDAN KUMAR
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