I BOUGHT A FRIDGE FROM GREAT EASTERN APPLIANCES PVT LTD, BEHALA BRANCH ON 26 JULY IT WAS BROKE DOWN ON 24 APRIL IN THE EVENING, ON 25 TH OF APRIL I WENT TO GREAT EASTERN APPLIANCES PVT LTD, BEHALABRANCH AT 10:30 AM AND LODGE A COMPLAIN.THEY NOTE DOWN THE COMPLAIN BUT NO COMPLAIN WAS GIVEN.NO BODY ATTAINED THE COMPLAIN TILL NIGHT, THEN IN NEXT DAY I CALLED UP THERE AND THEY SAID THERE WAS NO SUCH COMPLAIN LODGE BY GREAT EASTERN APPLIANCES AND ASKED FOR THE THE DETAIL AGAIN (26 APRIL), AGAIN I GAVE THE DETAIL AND THEY GAVE THE COMPLAIN NO. 2604377642. ON 26 APRIL AT 2:16PM.AND PROMISSED ME TO ATTAIN THE CALL WITHIN 10 HOURS, I WAITED TILL THE NIGHT BUT NO ONE ATTAIN THE CALL.THE VERY NEXT DAY I CALLED UP GODREJ CUSTOMER CAREAT ABOUT 11:30 AM THEY TOLD THAT IT WIILL BE DONE IN 2-3 HOURS AND GAVE A PHONE NUMBER OF THEIR MANAGER MR.SANJIT DAS-9830256723, I CALLED HIM REGARDING THE PROBLEM, HE BEHAVE SO ROUGHLY WITH ME BUT TOLD ME IT WILL BE DONE BY THAT DAY TIL AFTERNOON, AT AROUND 9 PM ONE GODREJ PEOPLE CAME FOR JUST 2 MINUETS EXAMINE & SAID HE WILL DO THE JOB ON MONDAY (30 APRIL). I CALLED SEVERAL TIME TODAY (30 APRIL) EVERY TIME THEY IT WILL DONE NEXT FEW HOURS, NOW IT IS 9:58PM I AM LODGING THIS COMPLAIN TO YOU THAT MY WORK HAS NOT BEEN DONE YET.PLEASE TAKE NECESSARY ACTION AGAINST GREATEASTERN APPLIANCES PVT LTD, BEHALA BRANCH & GODREJ AS WELL AS THE MANAGER MR.SANJIT DAS-9830256723.PLEASE SEND THE COPY OF THIS COMPLAIN TO THE CONCERN COMPANIES HEAD OFFICE ALSO.
REGARDS
RANJAN KARMAKAR
CONTACT NO.-9432867670
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