Inconsumercomplaints.com » Electronics and household app. » Review / complaint: Godrej washing machine - Washer cracked | News #240843

Godrej washing machine
Washer cracked

Dear sir

i purchased godrej washing machine from your dealer DIGI WORD at ratanada area on 28/02 product no GWS7002PPC 7 KG after some time water comes out from washer as washer was cracked inside than we

lodge complaint no j0107630587 and than again no j1807634800 than technician came and say that now this

part is not available and when it came we will replace it but after 15 day i again lodge complain j2907637202 than

call came from GULAB SMARTCARE JODHPUR that you bring machine at out service centre than i say that

you came and bring this machine at your service centre as i am working outside and nobody is there who bring

this machine than he talking very rudely and say why you purchase godrej washing machine sir is this way of

talking and what we have done wrong to purchase godrej product if this machine is not repaired within seven day

than i have no option to go consumer court


Company: Godrej washing machine

Country: India   State: Rajasthan   City: Jodhpur

Category: Electronics and household app.

2 comments

4 September 2012, 5:43 AM
Dear Gopal Krishan Dhandhal,

We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.

We are unable to track your complaint as certain data hasn’t been mentioned. Please share the following details with us for our Customer Care to get in touch with you:

Kindly send across your Name, Email ID, Contact number, Consumer Complaint and City on the below given email address.

If any more Queries kindly contact us at [email protected] or call us on :
1800-209-5511 / 1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
5 October 2012, 3:49 AM
Dear Gopal Krishan Dhandhal,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [email protected] or call us on :
1800-209-5511/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
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