I HAVE PURCHASED FULLY AUTOMATIC WASHING MACHINE OF HAIER MAKE. THE MACHINE STARTED GIVING TROUBLES WITHIN ONE YEAR OF PURCHASE. SEVERAL COMPLAINTS WERE LODGED WITH THEIR SERVICE CENTRE, HAIER APPLIANCES (I) PVT LTD, B-1/A-14, MOHAN CO-OPERATIVE INDUSTRIAL AREA, BADARPUR, NEW DELHI TEL : 25595922, 26952470/71/72/73. LAST WEEK THEIR ENGINEER VISITED MY HOME AND INFORMED THAT AT MAJOR PART DUMPING CLUTCH COSTING RS. 4000/- IS TO BE REPLACED. THEY HAVE TAKEN THE MACHINE TO THEIR SERVICE CENTRE AND DELIVERED THE MACHINE. THE MACHINE IS NOT FUNCTIONING AT ALL AND THE MACHINE WAS VERY BADLY MISHANDED AT THEIR SERIVCE CENTRE. MY MACHINE WAS LOOKING A BRAND NEW WITHOUT EVEN A MINOR SPOT, BUT NOW BEARS SCRATCHES EVERYWHERE AND LOOKS LIKE 50 YEARS OLD GARBAGE. NO BODY FROM THEIR SERVICE CENTRE IS HEARING THE PROBLEM.
IT IS REQUESTED THAT :
A. CHANGE THE ENTIRE OUTSIDE BODY OF THE MACHINE AND RECTIFY ALL THE PROBLEM IN THE MACHINE ; OR
B. REPLACE THE MACHINE WITH NEW ONE.
CAN ANY BODY HELP ME TO BE CHEATED LIKE THIS.
THANKS
PRAKASH
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