Hello!
I have bough a samung split air con on 4th Nov from Jainsons- Anna nagar-chennai.
Just few months after the installation i have been facing problems from the A/C and have made numerous calls to samsung ccustomer care. Everytime samsung sends a service engineer, the person comes collects service charges, does some wiring here and there and confirms that no problem would come but only to my bad luck that every 31 days samsung Aircon gives problems and very smartly they come and collect charges again. Tried speaking to their superiors, but no one comes online and disconnect on our face. The service engineers comes and asks personal money to repair along with the Samsung co. charges. I have paid so much of money already in this Aircon and i dont understand where am i going to bring so much money every month to repair this A/c. Filled up the gas last month and now again the cooling goes of and all samsung ppl have to say is we shall send a person tom and you will have to pay the service charges and any other charges as per engineers inspection. What is this co. Money minting machine has been installed in my home. The worst service and air conditioner. I have lost my faith and patience. Its very hard to earn money these days and very easy to shed it on a 21k worth Air con and by now its already 27k-huh.
No help and no solution seems to be coming and i strongly suspect of being given a defective aircon. No electronic will give so much of problem every month by month and samsung customer care has just to say that we will send our person!
Please help me get justice from this money shedding Air conditioner.
My bp no. is 8408687834
9840812222
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