I have bought a pure-it classic around 6 m ago, soon after 4 m it starts giving colored water. we contacted the customer care regarding this and they said that the expert will come to us in 24hrs. no one
came. Again i called after 3 days they replied the same and promised that someone will definitely come now but no one came. This happened around 6 times over a period of 2 months but no one came so finally we packed the kit and i myself threw it into dump and i promised to myself that i will never ever but any of there products. I even contacted an advocate regarding this to file a complaint in consumer court but to there luck i lost the warranty card and slip.
So my personal advice to everyone planning to but a filter buy it but don't expect them to take care of you once something happens. these guys can sell can even come when your battery needs replacement but don't expect them to visit you regarding any complaint for which they are not getting anything
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