Hindustan Uniliver Pureit
No follow up on the Germ-kill kit

Hi,

This is with respect to pathetic service that HUL, the big brand provides for its pure it. I have called for the germ kill kit on 14/06 and specifically asked them to send the technician before 12 in the morning or on saturday. Nothing happend till i registerd a complaint on 21/06. On 22/06 the technician called me at 1.30 pm saying he's standing below my building. Since we are working professionals I told him that I am in the office and wont be home till 8 so come later. But he never called or followed up on that. Neither company bothered to find out about the complaint. The company just has a brand name and when it comes to service its pathetic. I feel frustrated that I bought this from HUL...

Could anyone please look into this complaint and send the technician at my place on Saturday 24/06?

Thanks,

Anand