Respected Sir,
I bought Hitachi AC from M/S Jannat, 139, Kunjpura road, Karnal vide Invoice no. JR 1219 dated 6.09.10. RAU 018KQBD (Hitachi SAC). it is very surprising that such a reputed and presitigious company can be such ignorant to its customers. From the last six months, we have been dealing with one or more of its problem. we got such bad response from this dealer of karnal. on great persuasion he finally sent his aide, ANIL to our house to repair AC and replaced the part. it again didnt work. the response was ""oohho galat part dal gaya"" company se iska part aaegya to replace kar doonga. After that day, they simply are doing nothig but to wait that purchase of one year is over. Such a bad treatment. i spent the almost whole summer without AC. AC does not even start because of poor part installation. It is requested that please look in the matter otherwise i will have no other option except to go to court.
R S NAIN, Kurukshetra
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