No response to the following mail sent on 12/2
Hitachi Field call engineer visited our home for the complaint lodged by us on window A/C catching fire at night when in operation. His visit report is attached herewith.
We were given complaint no 112101000126 dated 28/11 and again one more complaint no 111101201722 dt 7/12 when we were checking on the status of our complaint.
Till date we do not have any feedback from your esteemed international company.
I hope your service book highlights with red colour any complaint remaining unresolved for more than 7 days.
Awaiting your immediate resolution of the complaint.
Regards,
Vasant
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