I registered a service request for the servicing of my air conditioner.
I was given an estimate of Rs.1800 by the centralized customer care guys.
I had asked for the visit on Saturday.
But, the service center guy from Patparganj, Delhi, visited my home the same day on Thursday, when I was not home.
He gave an estimate of Rs.2800 and collected Rs.350 as visiting charges.
He has not shown his face since and we feel cheated because of 2 reasons:
1.Given the wrong estimate at the time of service booking.
2.We feel held at ransom because of Rs.350 collected and no service done afterwards.
I AM PLANNING TO GO TO CONSUMER COURT COMING WEEK AND TAKE CARE OF THIS SITUATION, IF YOU GUYS DON'T DO SOMETHING ASAP.
0 comments