I have gone through a nightmare with Hitachi Service. The company does not understand the meaning of word CUSTOMER SERVICE.
My AC unit was picked up for repairs 45 days back by Fusion Service (Hitachi's Authorised Service provider in Noida Sector 64) and I have not got my AC as of April 20.
I even spoke to one Mr. Deepak Mishra - Branch Head Ghaziabad and Noida - phone no 93111 04199 and he too like many others was of no help.
They just seem to be giving me excuses after excuses and having finally told me they don't have the cooling coil available in entire India.
I'm sure I'm among thousands of highly frustrated customers of Hitachi in India. HITACHI should be sued collectively for causing anguish to customers.
What a shame!!!
Arunesh 98105 00274
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