I HAD PUECHASED ONE S-30 MOBILE OF SIGMATEL VIDE ORDER NO-702128589 DT.14.12.2009 THRU MY MOBILE NO-9831076268 WHEN I GOT DELIVERY AFTER PAYING CASH RS.3999/- TO THE COURIOR MAN I OPENED THE PACKET I FOUND THAT THE MOBILE BOX WAS NOT SEALED AND THE MOBILE SET WAS DIFFERENT AS IT WAS SHOWN ON TV.
WHEN I STARTED THE MOBILE I FOUND BATTERY PROBLEM AND BATTERY CHRGE WAS LASTING FOR 10-15 MINUTES, SOUND QUALITY WAS POOR, VIBRATOR WAS NOT THERE IN THE MOBILE. EVERY THING WAS DIFFERENT THAN WHAT IT WAS SHOWN ON TV.
I COMPLAINED IT TO CUSTOMER CARE AFTER GETTIG DELIVERY THEY GAVE ME THE NUMBER OF SERVICE CENTRE IN DELHI 011-23861944/1432 WHICH WERE NOT RESPONDING. THEN AGAIN ON 04.01.2010 I CALLED TO CUSTOMER CARE THEY GAVE ME SERVICE CENTRE'S NO 9216271627 & 9717392552 THE 1ST NUMBER WAS OF CHANDIGARH WHILE I AN LIVING IN KOLKATA THE CONCERN PERSON TOLD I HE IS NOT RELATED WITH THIS PRODUCT AND 2ND ONE WAS NOT RESPONDING.
I DONT KNOW THE AUTHORITY OF CUSTOMER CARE PERSON I CALLED 2 TIMES AND GOT DIFFERENT REPLY ONE SAYS YOU CALLED TO SERVICE CENTRE AND ANOTER IS SAYING YOU SEN YOUR HANDSET TO OUR COURIOR BY CALLING TO THE NUMBER 1800-425-9999 BOTH THE NUMBERS I WAS NOT GETTING ANY RESPONSE.
THIS IS THE MATTER OF CHEATING GENUINE PEOPLE.
I AGAIN REQUEST YOU TO KINDLY GET BAK YOUR PRODUCT AND REFUND MY MONEY BACK OTHERWISE I SHALL BE BOUND TO TAKE SOME LEGAL ACTION.I AN TOTALLY PUZZLED.
REGARDS
DILIP JOSHI
KOLKATA
9831076268
0 comments