The salesman I encountered made so many false promises. I feel that they are out there just to deceive people by telling lies and bait the customers into buying the product. They tell lies like crooks. The most unprofessional sales executives I have encountered with yet.
There was a camp organized by the company for water purification systems. The sales executive in the camp claimed that we could book a RO from their stall by giving 500 Rs only and if We book it there, we would get Life Time Free service. He told that there was no catch and gimmick in this and the service person would come to our house for service free. So I booked a RO system from there.
After three days of my booking the same executive called me and told me that if I could buy the RO in next two days I would get "an additional" year of guarantee as this was a special scheme from the company. Without sensing any hidden motives in his talk I paid the entire amount by credit card.
Once I paid the money the actual face of the executive came into light. I faced so much trouble in getting them to come to my house to install the system at the time that was convenient to me. But finally somehow I could get the system installed at my house. But this was not the end of my trouble. The RO system was leaking. I made numerous calls to the same sales executive but he didn't come to my house. After a week of me calling him repeatedly he stopped taking my calls and ignored me completely. My RO still leaks after 10 days of installation. He even didn’t give me any bill for the RO that I bought.
After that, I called on their customer care and to my utter surprise I came to know that all the promises made to me were false and there was no Life Time Free service provided by the company at my doorstep. Moreover the "one additional" year of warranty was also not there.
I feel cheated and deceived by the Eureka Forbes sales executive and would not recommend anyone to buy anything from Eureka Forbes.
0 comments