COMPLAIN NO.361409 DT.20.11.09. THE PRINTER IS PURCHASED FROM CROMA DISTRIBUTOR OF HP WITH EXTENDED WARRANTY OF ONE YEAR.THE CROMA IS NOT PROVIDING THE SERVICES AS AGRRED IN EXTENDED WARRANTY. FOR THE LAST THREE MONTH THEIR SERVICE CENTER ARE SENDING OUR PRINTER FROM THANE TO VIKHROLI .AND NOTHING IS DONE SO FAR. NO ACTION IS TAKEN BY HP AND DISTRIBUTOR CROMA.WE FACED LOT OF PROBLEM DUE TO NONAVAILABILTY OF PRINTER. THE PRINTER COST IS RS 21395.00. BILL NO 119-14884 DT 15.06.2008. CROMA MULUND. WE SHOULD BE GIVEN REPLACEMENT FOR PRINTER IMMEDIATELY OR REFUND OF OUR MONEY WHICH PAID FOR PRINTER.
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