I am running a School at Derabassi, Punjab. I bought a LCD from Best Price Zirakpur vide Bill dated 02-07. The LCD could not be connected with Computer due to faulty VGA. The complaint was duly filed on 21-07 vide complaint no. CHA107210017. I am following up with your respective departmental heads since that date, but of no avail. Except assurances and dilly dailying i have got nothing which we can term as AFTER SALES SERVICE. This is highly pathetic on the part of your unorganised setup and irresponsible staff.
I needed the LCD for running smart class in my school for which i have charged heavily from my students. But due to your company's inefficency i am unable to deliver to my school students. I am feeling dejected by taking the decision of moving ahead with your company. Your company has proved that brands do matter and Haier no doubts stand nowhere.
I was confirmed a week before that LCD will get replaced, but still the company's responsbile officials are applying their useless brains to get the same repaired.
Hopeless to state that this was last experience with your company.
Still hoping that you might intervene and stop this ridiculous attitude of your company people who are advising me to buy a higher model and pay the price difference of around Rs. 7k to 8k and suggest me that company do not have this model in thier stock.
Looking forward to a stern and timely action.
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