This is brought to your kind notice that I (Jamuna of gummudipoondi, chennai) has been regularly complaining about the machine faults to customer care center which is situated in chennai from (28/8/09) to till date... I feel shame on you people that there is no response till now... is this the way you treat your customers??? it has been very difficult for us to listen to the same old dialogues that "sorry sir/mam today definitely we will do and sorry for the trouble etc etc but there is no action taken till now"... after paying huge amount to you people i am washing my clothes daily with my hands is that required to me...
we have been regularly complaining about our problem to service care centers in chennai, but till now there is no solution for that so i am forcebly writing this letter to you... or else you yourself tell us to which higher authority do we have to complain about our problem so that it is solved... i guess there is no problem in the world without a solution... so better dont force me to complain it to higher officials... sorry to use such harsh words i am really fed up with your customer relationship... it has been nearly three months that we are suffering from the problem... The problem is regarding circuit board of the machine... actually so many complaints have been registered regarding this... the complaint number so far is 45015... well the contact number of the customer is 09940773608... will we be getting the same response again that tomorrow we will definitely do or today... please kindly avoid such words and do it in action... this is my humble request to you people...
And finally i would like to show you the details of the persons to whom we have complained and getting the same answers that "today we will definitely do it"...
Date name of the persons
12/10/09 lavanya
12/10/09 moin
13/10/09 kowsya
13/10/09 usha
15/10/09 jaya
16/10/09 mohana
16/10/09 jairam
22/10/09 devi& area supervisor Prasana
23/10/09 balaji
26/10/09 divya
sir/mam kindly see to our problem and solve it positively and immediately which would be very helpful to us...
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