I booked an IFB washing machine (AW7233) on ifbappliances.com on 24th August. Online order number is 191625
Least i can is it has been a nightmare since then following it up. Amount was debited from my credit card the next day, but never had any mail or call on the status of delivery as on today (Sept 09).
Have repeatedly called their constumer care who just provide me different numbers to talk to. Had called up numerous times the below (Hyderabad) numbers
04039187605/602
9963775787
9394754036
03339849678 (no one ever picked up this, though IFB helpdesk
repeatedly mentions this number to be of the person incharge on online sales)
I am being suggested to upgrade my model (pay more) as the stock is not available since 4 months!! But what they seem to forget is i ordered a product from their website and the product was put on sale. So to put product on sale thats not available with them is no less than a scam.
If presales is such a pathetic experience with no response on mail/calls. One can imagine the plight in after sales service
Request fellow customers to stay away from this brand and sales scam. Totally unprofessional and unethical business practice is the least i can say for IFB. (International FRAUD Brand!!)
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