Hi did but IFB serena Sx model 3 months ago on the name of 'Surendranath Reddy' with the mobile number 9849454303.
The machine started well and all of sudden it's not working. the clothes are inside the machine. It's been 5 days. I must have called atleast 10 times during these 5 days. they say "We will update the complaint and will make sure the issue get resolved today itself." And it never happened, And I am sure they are not going to fix this.
I am not sure how to and whom to complaint about these. we already paid the amount, and what can we do if they do not fix this.
they just robbed the money like this? Can we get justice for this. we paid 22000 Rupess for this machine.
And the clothes are inside the machine with surf water, I do not think they are useful anymore.
can I get the justice for this?
I already in frustation that they didn't respond. I hope atleast you guys respond to me.
the complaint number is 5342578