We bought a Dishwasher (Neptune model) from the IFB company two years ago. From the word Go, the machine is giving problems. It is not working properly. The service people do not know how to rectify the defect. Each complaint takes about 15-20 days to attend. But the worst point is even after coming, none of the technicians seem to correct the problem. My last complaint was on 9th January. Now it is 8 days. Nobody cares to attend. Call centre people repeat the same assurance that complaint will be attended in 24 hours. They give local numbers of Managers, Supervisors, Technicians; But none of the phones is attended.
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