IFB - Dishwasher NEPTUNE
Bad quality service

Hi,

I possess an IFB Dishwasher for the past three years. I have been having continuous problems with the performance of this machine since the last year.

The biggest problem is the service that the service centre in Pune provides. The issues are as follows:

1. Lack of professionalism and bad response time. Lot of follow up required even for their attention though I have signed an Annual Maintenance Contract

2. Lack of knowledge of the product by the service personnel

3. Lack of availability of the necessary spare parts

4. Lack of availability of the consumables for the dish washer

I would like to register this complaint with the consumer forumn to ensure better quality service in neat future.

Thanks for the expected help in this regard.

Mandar Thakurdesai