Sir,
Since 10 days the our washing machine is out of order. We have given complaint on 07.10.10. No response. Again telephoned on 11.10.10. On 13.10.10 one Techn attended but due to power failure not rectified. Till date not rectified. Our machine is under AMC for Rs.2, 057/-. Machine No.010652.
It is very unfortunate to say that your maintenance service is very poor. Due to fully automatic we are unable to do anything with the machine. This is not first time. Every time your technicians are taking minimum 10 days to rectify the problem. It is very bad for your biggest company.
Kindly advise the concerned to attend the problem immediately to keep your promise as "service within 24 hours".
Thank you very much.
KBR Murthy, 102/GF, Ashish Estates,
Desapatrunipalem, Visakhapatnam.
Mobile No.9885020725
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