I had purchased an IFB front loading washing machine from Croma, Malad, Mumbai in March. just after one month of purchase, the machine has started giving problem. Water is gushing out from all openings of the machine and flooding the entire house. Even after repeated complain to IFB service center they are not able to solve the problem . the technician who came did not know properly what to do . the company people say the motherboard is faulty and it has to be replaced. but the motherboard is never to come. It is about 10 days I had complained and it looks as though they are not going to come. I am fed up and completely regret why I had bought IFB machine which is supposed to be one of the best. If the motherboard is faulty in just one month of purchase, what would happen to it later. I am sorry to say I am not satisfied either with the machine nor the service offered nor the service personnel. I want a replacement but I know my complaint will never even be looked at.
Mr. C.S. Rajan, Evershine Nagar, Malad (W), Mumbai
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