I have taken an AMC from IFB, franchisee M/s. Dhandeep Services. I have lodged a complaint with them vide complaint no. 4745417 approx 2 months back as my washing machine has developed some problem. Inspite of several follow up the concerned have not yet turned up for services. The franchisee had visited to inspect the machine around 20-25 days back but they were unable to resolve the problem and told us that an expert from IFB company would come and attend us. Since nobody turned up so far, on 07.08. I personally visited the office of the franchisee to enquire on the status. They assured me that the IFB personnel would attend us on 07.08.2010 itself without fail. But till now they have not turned up. This has led to mental agony & frustration due to the above narrated fact. I wish to lodge a complaint against this franchisee / Company who have made me run from pillar to post without any response to my complaint inspite of having an AMC and repeated follow up for my complaint.
Contact Nos are
IFB Customer Services 022 39004321,
Franchisee M/s. Dhandeep Services 02265085180 / 25424321 (In charge Mr. Yogesh - 9867562876)
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