DEAR SIR,
Repair of washing machine which is under AMC valid upto 22-11
My IFB washing machine is covered under AMC Contract No.000153 dated 23.11.2009 and valid upto 22-11. I made a complaint to the Chennai office about five monthas back. Some person from the company came the next day and told that some component has to be changed. He promised to repair/ change the component on the comming day. Despite my repeated telephones to your office at Chennai and assurances given by the person attending the calls, no body has come to repair the machine. For past four months, i called many times to chennai office but there no response and nobody lifted the phone also. I do not know the reasons for the delay. If there is some problem then I should be informed so that some alernative arrangements could be made. Negligence and carelessness on the part of your office has been causing great incovenience and avoidable expenditure on the washing of cloths in the washing shop for which you company is responsible. My change of address No. 115, 4th Floor, Devindra Block, AIBEA Nagar, Chennai.41 and my contact phone No. is 9380662943 I hope early action will be taken. C.K.Pandian,
Dated 04-08
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