The compalint of non functioning of machine was registerd on 09-06. the complaint No is 6533863 (by my wife Shubhada Jadhav). After rigerous follow up the technicial visited the machine on 17-06 and told that some parts are to be replaced which will take about 4 days time. Though we are contacting daily on Tel No 022-28839823, till today the machine has not atteneded to. It si told that due to shortage of spare parts it is taking time. Also they are not committing any date to attaend and service the machine. My wife is not well and due to careless attitude of servicing centre we are facing greate difficulties. I purchased thsi machine 3 yrs back thinking that IFB is well reputed company and cares for customer. However I felt that I have made mistake by purchasing this machine.
My message may be sent to IFB higher officials of servicing deparment to find out the reasons for such abnormal depaly.
Jadhav BB (9167077012)
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