HI I'M CARMEN FROM CALANGUTE CUSTOMER ID NO10610271. I AM USING THIS MACHINE SINCE 2001 AND WAS HAPPY WITH THE PRODUCT BUT THE COMPANY SEEMS TO BE TAKING THEIR CUSTOMERS COMPLAINTS AT EASE OF LATE.
I HAD MADE A REQUEST FOR AMC ON THE 9TH OF JULYREQUEST NO 175172 SINCE THEN I CALLED UP SEVERAL TIMES FOR THEM TO COME TO MAKE THE AMC I SPOKE TO ZAMEER, SAMEERA, PRANIT, SHAILESH, LAXMI, ETC THEY ALL SAID THEY WILL GET BACK TO ME IN 1HR AND NEVER BOTHERED TO RESPOND BACK.FINALLY THE MACHINE BROKE ON THE 1-09 AND I MADE A COMPLAIN TO SARABJIT NO 7065572. THIS COMPLAINT WAS ATTENDED BY NILESH ON THE 05TH OF SEPT. AFTER SPEAKING TO PRANIT HE REGISTERED AMC CONTRACT ON THAT DAY AND REPAIRED THE MACHINE IT DID NOT WORK EVEN FOR 1HR. SMOKE CAME FROM THE MACHINE. I INFORMED NILESH AND HE CAME BACK AFTER 2 DAYS AND SAID THAT THE MOTOR IS BURNT AND HE WILL BRING ANOTHER ONE TO REPLACE IT BUT HE HAS NOT ATTENDED THE COMPLAIN TILL DATE.
ON 13TH OCT I SPOKE TO PRANIT HE SAID HE WILL SEND IT ACROSS TOMORROW SEEMS LIKE HIS TOMORROW NEVER COMES. SO ON THE 17-10 I COMPLAINED AGAIN NO 7409805.
TODAY IS 24-10 TILL NOW NOBODY SEEMS TO BE BOTHERED I HOPE I GET TO USE THE MACHINE BEFORE THE AMC CEASES.
THE COMPANY IS GOING TO THE DOGS SAVE IT. IN CASE U WANT TO GET BACK MY EMAIL ID IS [email protected]
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