This is to inform you that I Himanshu Mallan received a call from a person called Mr. Prabhat calling from “TV TODAY” offer department on 5th march and gave me an offer of shopping for more than Rs 12000 and get a return cheque of Rs 25000 in return surely.i booked a Samsung Omnia phone costing Rs 13998on the same date i.e. 5th march and whose payment was made from the credit card no. 5189********9002 whose statement is with me. The person on call gave me a booking ID no. 8800558
Till 10th of March there was no conformation call from your company, just out of my curiosity when I persuaded about my product the fact came to my knowledge that the booking ID 8800558 given to me at the time of the booking was fake and there was no booking made in my name and there was no transaction of money against my booking.
I called up to your offer department and talked to Ms shivani she told me it was customer care problem, then I called up your customer care service and talked to Mr. Mohsin and Mr. Praveen they gave me a complaint no. 400797 and 401008 respectively which again on pursuance proved to be fake as I didn’t have a valid booking Id so complaint no. was irrevelant. Regarding my problem I sent a mail on 11th March to [email protected] to which I haven’t received a reply till date.
Now after over a months time I received a call from your office regarding conformation of my order. Caller verified my mailing address and gave me my product booking ID 880083558 when I asked him about the reason for a months delay and fake ID’s given to me previously the person hung up the phone without listening and replying to me. Again when I tried to check new booking ID given to me it also turned out to be fake.
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