J105i
Complaint of my cell phone

Dear Sir

I have purchased my Mobile Phone on 15.10. Invoice Number LC/10/3360, Sony Ericsson Model No-J-105i, from kamla nagar, Lotus Communications.

After 3 months its keypad had been broke. So I went to your service center the name of Care on Services Address, 153-D Kamla nagar delhi-7. But there is no any single person who registered my complaint. I am very upset to saw the behaviour of your employees. Is this a the way to handle a Customer. Today is 18-1-11 and till the day no any satisfactory reply from your service center. & yesterday 14 January I was talk to Service Center kamla nagar they said do not submitted your Cell Phone because key paid not available in our store.

I hope you can understand my problem sir, so its my heartiest request to you please take some seriously action against them n about this matter as early as possible. So I can use my Phone properly.

Thanks & Regards

Bhupinder Punj

Mob-9818227637