Jaswant Bhansali
No reply to successive complaints

I am Jaswant Bhansali and I am writing to you on behalf of our building. I stay in bldg. no. 107, C.P.Tank, Mumbai. I have network problem in my building for which I am complaining since last 6 months.

Following are the Airtel users in our building and all of us are facing the same problem:

Mahendra Bhansali 9892098912

Mahendra Bhansali 9004046986

Mukesh Bhansali 9867854088

Naresh Bhansali 9892314019

Naresh Bhansali 9892314018

Dinesh Muttha 9867546501

Jeetu Sanghavi 9867749798

Kamlesh 9892052111

J.P.Seth 9867805700

Bharat Bhansali 9892085577

Devichand Bhansali 9892865800

Deepika Bhansali 9892195363

Hastimalji Bhansali 9892158912

Jaswant Bhansali 9892446448

Leena Bhansali 9892054352

Pinky Bhansali 9892333962

Lalit Bhansali 9892134105

Nilesh Gandhi 9867128877

Since last 6 months we have complained to your galleries (located at opera house) and even through e-mail at [email protected], [email protected]., [email protected], etc. several times. Following are the complain reference numbers that have been provided by your customer executives:

Ref No. Date

1203201015804 12 /03 /10

319084821 19 /03/10

2403201024038 24 /03 /10

325244927 25 /03 /10

2603201018519 26 /03 /10

2903201036716 29 /03/10

10420108420 01 / 04 /10

204201016325 02 / 04/ 10

70420109542 07 / 04/10

1004201012001 11/ 04 /10, and other more.

Your Survey person Mr. Dhiraj (Network Team) visited our office in march ending once. He checked and told that he shall report the problem to senior officer for putting Airtel Booster. We then discussed the problem with senior official Kailash Chandra (appellate Officer) and on 25th March we received your reply that “ your problem will be solved within 2 weeks “. Problem however still persists.

Now the problem has worsened. We have to come out of the building every time we receive a call and thus all of us have decided that this is the last time we are complaining to the authority.

We have decided that all of us will have to change our network if the problem is not solved within 3 weeks.

Jaswant Bhansali.

Mangalam Metal Corporation.