DEAR SIR
I BOUGHT THE KELVINATOR REFRIGERATOR MODEL NO REFKWL215SL FROM POPULAR ELECTRONICS, DUMDUM CANTT, KOLKATA DTD 02/05/10 WITH INVOICE NO 1479.
AFTER A MONTH THE PROLEM OF THE REFRIGERATOR HAD STARTED. THERE IS LOT OF ICE FORMATION IN THE ICE CHAMBER AND THE GASKET CAME OUT. I HAVE LOGED COMPLAINTS LOT MANY TIMES. MANY ENGINEERS CAME BUT COULDNT SORT OUT THE ISSUE. THE ENGINEERS CAME ON JUNE, JULY, AUGUST AND SEPTEMBER .EVERY TIME THEY COME AND PASTE THE GASKET WITH ADHESIVE BUT STILL THE PROMBLEM PERSISTS. REGARDING THE ICE CHAMBER THE ENGINEERS TOLD ME TO SWITCH OFF THE FRIDGE EVERY DAY FOR ONE HOUR. IS THIS THE SOLUTION AND SERVICE OF KELVINATOR INDIA???
I REQUEST YOU TO SOLVE MY PROBLEM IMMEDIATELY OR ESLE I WILL ME FORCED TO GO TO THE CONSUMER FORUM
REGARDS
UTTAM MUKHERJEE
KOLKATA
PH 9831413514, 9831114551
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