Request you to take strict action of fraud against KALPANA MARKETING AGENCY who had sold me a kenstar food processor at MMRDA ground exhibition on 1st May.
Number of parts are missing in the packed box. there is no user manual they have not even couriered the original receipt to me. i am left with only a temporary receipt the number being 39 (for referrral).
Kenstar was notified and atleast a person from KENSTAR came to repair the machine but the spare parts will not be available to us without the original receipt. the service is so pathetic, unresponsive.
their details are:
KALPANA MARKETING AGENCY
JJOGESHWARI,
TEL 022 28395251
[email protected]
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