Kenstar / refrigerator
Non cooling of fridge

Dear sir,

I have purchased refrigerator (KRC 171 PR-CH RE) from dealer Kedia Traders, Amravati on 23.6.2007

I have loged the complaint for the reason not cooling, to m/s Kedia Traders, walcut compound, amravati on 5.8.2010. My complaint no is NAG-06081000017.

after that on 3.9.2010 the service vendor visited for problem location.

on 22.9.2010 service vendor replaced the compressor and charged Rs 950.00 and also not given any receipt for the same (service technician Sri Sanjay Bhurbhure). (please convey whether he charged the amount correctly or he cheated me)

but after replacing the compressor problem is not solved, and my money paid for compressor was wasted.

after that, after several personal visits and phone calls to the servicing centre and m/s kedia traders for solving my problem, no one is taking the cognizance of my complaint.

I request you to please look in to the matter, and please solve my problem at the earliest. I am being harrased for the service from 5.8.2010.

please look in to the matter urgently.

Manish Kalmegh