Bad product support & bad quality product (KHAITAN PRODUCT IS NOT WORKING)
To whom it may concern.
hello
Sir,
Kindly register my complaint and replace my KHAITAN GAS WATER GEYSER which was bought. from the date of puchase i have to face a lot of trouble and i have not purchased a second hand product, i have purchased a new gas water heater but there is a lot of complaint from the very beginning and i hve alredy send my compliant to the customer care but no one is taking it seriously so i have to send my complaint to chariman and vice chariman of khaitan because i have a lot of trust in khaitain product and i not using only this product of khaitan i also use a lot of product of khatian
If the khaitan is not put into use by you or your authorized representatives, I will be left with no other option but to seek the legal assistance of the appropriate forum to get my grievances redressed. I am not really happy with the way that your after care service centre is functioning, since they are simply interested in charging the customers rather than addressing the issue/problem rightfully. I hope you will understand my mental agony and the problem I have been facing all these days and set the issue amicably since it is the responsibility and duty of the producing firms to attend to the customers’ needs.
I m frustrated after buying the KHAITAN GAS WATER GEYSER product and I m not satisfied with the service of this product. I bought the KHAITAN PRODUCT on dated28th NOVEMBER now I have a lot of trouble at present it is not working. There is a major problem the khaitan gas geyser is not working,
i have very bad experience with khaitan product.
Even i don't know where i suppose to go with my complaint.
what should i have to do?
Should i never purchased again khaitan product, even not suggest other to buy khaitan product.
I am requesting you to see the matter and try to solve my problem.
My Proper Name and address is...
ASHOK GULATI
WZ-185 OLD SAHIB PURA
TILAK NAGAR NEW DELHI- 110018
9818233084, 9891141029, 28332024, 9312152474, 9211679615, 9211679616, 9211679616, 9899705604, 9890504389
i have already registered a complaint before few months ur service enginner has come but the problem is already consistent so its a matter of such a disgrace that my khaitan gas heate is out of order. i have purchased khaintan gas heate on dated 28th november FROM TILAK TRADING PVT. LTD. 20 MANDIR MARKET TILAK NAGAR NEW DELHI - 110018
but from the very beginning it is not working properly
i m not receiveing hot water
so i reqeust u to take necessary action against my complaint
plz resolve my complaint
send ur engineer earliest
thanks
HOUSEHOLD GAS
INFEE NO. KGG6-1
GAS TYPE- LPG
RATER PRESSURE- 2800ZA
HEAT LOAD- 12KW
SUITABLE PRESSIURE 0.01-0.025MPA
SL NO.KGG6 - 1 SEPTEMBER
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