Sir,
with due regards I had purchase a Microwave oven Model No KMC 2522 alongwith washing machine from Big bazar Branch TINSUKIA ASSAM on 25/04. The Bill No was 129/17693 dated 25 /04 at 15:27 hrs an amount of Rs 12497.Sir my microwave oven was not working. Hence I bcomplaint repatedly to your service center. hey send the Rep but problem remain same. On 18 Feb at 1210 hrs I went service center along with my unserviceable microwave oven Model mo KMC2522. The service center engineer detected the problem with mcirowave power supply unit i.e with transformer. He asked me warranty card and original bill I produced both but my Bill bazar bill No 129/17693 dated 25 /04 faded hence few words are visible. They had refused that item will be considered that it is not on warranty hence I have to pay the repair cost of the item. The Big Bazar tinsukia is closed hence I am not able to contact the authority of Big Bazar to interfere in the matter. I handed over copy of warranty card to the dealer. you are requested kindly rectify my complaint as the item is under warranty. You are requested to provide me the duplicate copy of bill to submit same to service center. Complaint also given at 1800 425 7722 but both customer care and service center replying properly. Kindly help on the matter and provide my complaint ID.
Thanking You,
AKS NAGARKOTI
9854303219
8876641051
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