Sir,
Its very unfortunate that this prominent company not taking care of customer grievances. Sir I had deposited my microwave oven Model No KMC 2522 to your service center at Tinsukia Assam on 18 Feb and service center made complaint to your office on 20 Feb. Complaint number is 380939 C-01 dated 20/02. I had purchase the microwave oven from Big Bazar branch Tinsukia on 25/ 04/ 10 vide bill no 129/17693. Sir After completing more than a month my oven is at same condition and no repair action taken place till date. While enquring from service center or customer care no 1800 425 7722 operator gives replies that parts are not available as and when received item will be repaired. I am asking you what nonsense is going on with my oven. Please give me a proper reply and repair my oven at the earliest else I will have no option to move on consumer court for redress my grievances. The warranty period will be void after 24 April.
Thanking you
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